Our Policies

 

Return Policy:

 

  • All products purchased may be returned for any valid reason for full credit.
  • If you are unhappy with your hair service, you have 14 days to return to have it adjusted free of charge.

Cancellation Policy:

 

  • If you must cancel an appointment, you must do so by phone at least 24 hours in advance.  If you do not notify us at least 24 hours in advance, fees may be applied.
  • To make an appointments for a relaxer or a bridal party of 4 or more, a credit card must be on file. Note:  we require 5 business days notice in order to cancel or move these appointment(s).
703-579-5060 to schedule an appointment or book online